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The project  

The aim of the project was to optimize the daily creation, printing and sending of documents, such as cover letters, offers and invoices, for the field of car insurance. Before the introduction of the Infinica solution, documents for mass deliveries could only be merged into a customer via special applications – this was not even realized in the daily document creation. A combination of individual print jobs into large print flows, automated dispatch and electronic dispatch of documents were previously not possible. After the introduction of the new technology, Infinica experts trained a selected itzehoer team for three days on process engine and template creation. 

 

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Challenges  

The biggest challenge was to merge documents from the old and new system for postage optimization and DV clearing. The large number of documents resulted in high demands on performance and scalability. The individual postage optimizer called for a flexible output management system that makes it possible to combine individual print jobs into large print flows, a paper tray control for the use of preprints and forms as well as an e-mail dispatch of the documents. With Infinica, the IT experts at Itzehoer found a software solution that could be implemented very quickly and easily adapted to business processes and requirements. 

 

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Results achieved 

  • Intelligent creation and good maintainability of documents  
  • Preview documents at the workplace  
  • Individual post-processing of defined document locations Insert input control  
  • Connection to the archive (1:1 copy of documents)  
  • Multi-client capability  
  • Merge documents into one customer  
  • Aggregation of single print jobs into large print flows  
  • E-mail dispatch of selected documents  
  • Reduced load on the post office due to automatic enveloping  
  • Electronic billing with the post office: Individual postage optimization and DV clearance  
  • Shorter lead times Transpromo possibilities: Document linking of advertising messages  
  • Easily respond to corporate design changes